Privacy Policy

At Landtrix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application, website, and related services (collectively, the "Platform").

1. Information We Collect

Personal Information You Provide:

• Account information: name, email address, phone number, date of birth
• Identity verification documents: government-issued ID, proof of address, BVN (Bank Verification Number)
• Financial information: bank account details, payment card information
• Profile information: profile photo, preferences, investment goals
• Communications: messages sent through our support channels

Information Collected Automatically:

• Device information: device type, operating system, unique device identifiers
• Usage data: pages visited, features used, time spent on the Platform
• Location data: with your consent, precise or approximate location
• Log data: IP address, browser type, access times, referring URLs

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process land purchases and marketplace transactions
• Verify your identity and comply with KYC/AML regulations
• Provide customer support and respond to inquiries
• Send transaction confirmations and important account updates
• Personalize your experience and recommend investment opportunities
• Improve our Platform and develop new features
• Detect and prevent fraud, security threats, and abuse
• Comply with legal obligations and regulatory requirements
• Send marketing communications (with your consent)

3. Legal Basis for Processing

We process your personal data based on:

• Contract: To provide our services and fulfill our obligations to you
• Legal obligation: To comply with Nigerian laws, including NDPR, NITDA regulations, and anti-money laundering requirements
• Legitimate interests: To improve our services, prevent fraud, and ensure Platform security
• Consent: For marketing communications and location tracking

4. Information Sharing

We may share your information with:

• Land partners and developers: To facilitate property transactions and ownership transfers
• Payment processors: To process payments securely
• Identity verification providers: To verify your identity and comply with regulations
• Legal and regulatory authorities: When required by law or to protect our legal rights
• Professional advisors: Including lawyers, accountants, and auditors
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication mechanisms including biometric options
• Regular security assessments and penetration testing
• Access controls limiting employee access to personal data
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as:

• Your account remains active
• Necessary to provide our services
• Required by applicable laws and regulations (typically 6-10 years for financial records)
• Needed to resolve disputes or enforce our agreements

After account deletion, we may retain certain information in anonymized form for analytics and research purposes.

7. Your Rights

Under the Nigeria Data Protection Regulation (NDPR) and applicable laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit how we process your data
• Data portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at tochukwu@landtrix.ng.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze Platform usage and performance
• Deliver relevant content and advertisements

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

9. Third-Party Services

Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Your data may be processed in countries outside Nigeria where our service providers operate. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with NDPR requirements for cross-border transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Platform or via email. The "Last Updated" date indicates when the policy was last revised. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us